Contact information
Contact Information
Last updated: July 2026
We'd genuinely love to hear from you — whether it's a question about your match, your subscription, an order on its way, or just a hello. A real person (who drinks this coffee) reads every message and will get back to you.
Email — the fastest way to reach us
- General questions & hello: hello@drinknairi.com
- Order questions: orders@drinknairi.com
- Help with anything else: support@drinknairi.com
We aim to reply within one business day (Monday–Friday).
Chat
Look for the chat bubble on our website — send us a note there and we'll pick it up.
Phone
Prefer to leave a message? Call 903-213-3860 and we'll follow up. Email or chat is usually the quickest way to get a complete answer, but we're happy to hear your voice.
Nairi Coffee Company, LLC 5900 Balcones Drive, Ste 100 Austin, TX 78731
Business hours
We're a small team and generally respond Monday through Friday. Messages that come in over the weekend or a holiday are answered the next business day.